Terms & Conditions

Please find the Terms and Conditions for Hotel Camino Real below. 

CHECK-IN
The check-in time is at 15:00 hrs. For flights arriving in the early morning, room reservations must be made one night before arrival. Early check-in is at 11:00 hrs. for free subject to availability.

CHECKOUT
The checkout time is at 12:00 hrs. If you would like to stay in your room until 18:00, there is a 50% rate fee, After this hour, the fee is 100%.

CANCELLATIONS
There is no charge for no shows if the cancelation is made 48 hours prior to the arrival. Otherwise, we proceed with the charge of one night of lodging. Phone cancellations are not accepted as valid. This must be notified by e-mail.

NO SHOW
Any cancellation or modification outside of established policies of cancellation will be charged with a one-night stay.

NON REFUNDABLE RESERVATIONS
Non cancellations or modifications will be applied.

CHILD POLICY
Children under 12 years can share their parents’ room with no additional cost that includes breakfast.

GROUP RESERVATIONS
Reservations for five or more rooms are subject to special conditions.
Hotel Camino Real considers reservations of five or more rooms as a group. In addition, the Hotel Camino Real reserves the right to cancel reservations of five or more rooms made through the Internet. If these reservations are not paid within ten days, they will be cancelled. In case the guest arrives in a period shorter than this amount of days, the reservation must be paid in full at the same time as the making of the reservation. Once paid, no modifications are accepted and no refund or modification can be offered.

PET POLICY
Pets are not allowed.

DISABILITIES
We have free loaner equipment and facilities to enable a room.

PAYMENT SERVICES
Payment can be made in cash with local currency or U.S. Dollars as well as credit cards: Visa, Mastercard and American Express.

NON SMOKING ROOMS 
Smoking is not allowed in the rooms. If this policy is broken, the hotel charges a 100 U$D fee.

CRIB
Cribs are at no cost.

PARKING 
Parking is on request with no additional cost.

TAXES INFORMATION
According to national tax laws, Bolivian citizens must pay an extra 13% VAT for the published rate.
To be exempt from this 13% supplement for VAT, it is mandatory to present a copy of the migration card or stamp and the passenger's passport or ID. If not, guests must pay the indicated fee.

From November 15th, the online electronic billing mode es applied, according to legal regulation RND N° 102100000011 issue by Impuestos Nacionales SIN.

To issue your invoice it is necessary to provide us with the following mandatory data: Company name or name and surname, NIT or Identity Number C.I., E-Mail and cell phone number.